Free Gift

A free Spills and Thrills story booklet will be sent out with each booking!*

Each booklet contains a collection of short stories based on Spills and Thrills television episodes, featuring a range of characters.

It also comes complete with a passport page for your little engineer to fill out at your Day Out With Thomas visit!

Book your tickets online now to make use of this fantastic offer!

*Please see terms and conditions for further details.

Privacy & Cookies

ONLINE TICKETING PRIVACY POLICY

Who we are

In this privacy policy references to "we”, "us” and "our” are to Wilson Digital Media Ltd trading as Online Ticketing. References to "our Website” or "the Website” are to www.dayoutwiththomas.co.uk

What information we collect and how

The information we collect via the Website may include.

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browser's ‘help’ facility.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Privacy
Wilson Digital Media Ltd
The Apex, 2 Sheriffs Orchard,
Coventry, CV1 3PP

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Cookie information

A cookie is a small file that is automatically issued to your computer when you enter most websites (including this one) and which is stored by the browser on your computer's hard drive. Cookies identify your computer, not the individual user of your computer. We do not use cookies to collect personal information about you. Cookies are only used to track your order progress and user preferences and to improve your overall experience using the website.

Below is a description of the cookies that we use:

  • jssCart - remembers items you have added to your cart (expires: 3 hours)
  • jssHash - remembers site browsing preferences (expires: 3 hours)

If you wish to restrict cookies that are being set by our website you can do this via your browser settings. For more information about cookies and how they work on different browsers please visit www.aboutcookies.org.

Please be aware that restricting cookies to our website will inhibit your ability to sign in or purchase tickets.

Back To About

Wilson Digital Media Ltd. - The Apex, 2 Sheriffs Orchard, Coventry, CV1 3PP | Telephone: 0345-680-0195 No Service Charge, just your telephone service provider's normal access charge