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Booking Fees

If you're wondering why you are being charged a booking fee for buying tickets on this site, here's the reason.

The www.dayoutwiththomas.co.uk website is owned an operated by Wilson Digital Media Ltd trading as Online Ticketing, who are the authorised ticket agents for the UKs Day Out With Thomas events. When you buy tickets on this site you are buying them from us, not the individual railways who run the events. 

The booking fees are how we generate our revenue for creating, maintaining and hosting the site, processing your payments, issuing your tickets and working with the railways to ensure your booking experience is smooth, secure and simple.

The fees are kept as low as possible and are actually capped to be no more than £5.50 per booking no matter how many tickets you buy. Unlike with many other ticket agents this means the more more tickets you buy, the lower the fee you pay as a percentage of the overall cost.

Example 1

1 x Adult Ticket @ £15.00 and 
1 x Child Ticket @ £9.00 would be subject to a £1.50 and £0.90p booking fee respectively. If tickets were being posted in the UK, the delivery charge would be £2.00 giving a total additional cost of £4.40 on top of the ticket face value prices.


Example 2
1 x Family Ticket @£46.00 would normally be subject to a £4.60 booking fee and a delivery charge of £2.00. In this case the booking fee would be reduced to £3.50 to give a  total additional cost of £5.50 on top of the ticket face value price.

Wilson Digital Media Ltd. has no control over the individual pricing of the events which are set by the railways themselves. Our job is simply to provide you with everything you need to securely book tickets for your Day Out With Thomas.

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